Breakdown and maintenance
HTL offers a 24-hour call out service (to contracted customers only). Any out-of-hours calls are taken by experienced staff, who can usually talk to the site and resolve the problem without the need to dispatch an engineer. However, if the site has a security issue, than an engineer is sent and site given an ETA.
If you would like details of our service contracts and emergency call out rates please do not hesitate to contact us.
Servicing of automatic doors
Carrying out preventative maintenance helps prolong the life of the equipment and keeps the doors running to their optimum. We recommend that two service visits are carried out every year. Whilst on site our engineer also carries out a safety check to make sure that the doors operate to British Standards.